FREE DELIVERY ON ORDERS OVER £100

Tel: 01582 249460

**CYBER MONDAY** BUY FRAMES WITH LENSES AND GET 5% OFF - ENDS MIDNIGHT FRIDAY 6 Dec - USE CODE: save5

OUR FAQ'S

Please visit our delivery information page for more details.

  • How long will it take for my items to be delivered?

    For glasses and sunglasses without prescription (in stock) – within 7 working days

    For glasses and sunglasses with prescription (in stock) – within 14 working days

    Note: For more complex prescriptions, certain lens options like varifocal, coatings and tints delivery times may be increased. Rarely, a frame advertised may be discontinued or temporarily out of stock. In that case, we will inform you, offering either a similar alternative or refunding the full amount.

  • Do you offer European and International delivery?

    Yes we deliver globally. The shipping cost will be £15.00. For more accurate delivery times for different countries, please contact our Customer Support.

  • Can I track my order and delivery?

    Yes you can track your delivery by calling The Glasses Company helpine. You can contact us for assistance quoting your order reference number. Our couriers will not send out a text prior to delivery.

  • Can you guarantee a specific delivery date?

    We aim to deliver all purchases in the set delivery times mentioned in our delivery page. If you would like a specific date or time, please contact us before you place the order and we will aim to meet your requirements.

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