FREE DELIVERY ON ORDERS OVER £100

Tel: 01582 249460

**FLASH SALE** BUY FRAMES WITH LENSES AND GET 5% OFF - ENDS MIDNIGHT SUNDAY 22 Dec - USE CODE: save5

OUR FAQ'S

Please refer to our Returns policy.

  • Can I return my product?

    Yes we want you to be 100% satisfied with your purchase. We offer a quibble-free 14 day returns policy whereby if you are unhappy with the product, we will offer either a refund or exchange.

    Note: as prescription lenses are custom made – the cost of the lenses will not be refunded.

  • Do you offer European and International delivery?

    Yes we deliver globally. The shipping cost will be £15.00. For more accurate delivery times for different countries, please contact our Customer Support.

  • Can I track my order and delivery?

    Yes you can track your delivery by calling The Glasses Company helpline. You can contact us for assistance quoting your order reference number. Our couriers do not send out a text prior to delivery.

  • Can you guarantee a specific delivery date?

    We aim to deliver all purchases in the set delivery times mentioned in our delivery page. If you would like a specific date or time, please contact us before you place the order and we will aim to meet your requirements.

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