Privacy Policy

Who we are

Here at The Glasses Company, we are committed to maintaining the trust and confidence of the visitors to our website. We would like you to know that none of your personal data is shared with other companies or businesses for marketing purposes. In this policy, we have provided detailed information on when, why and how we use your personal data.

Types of data we collect

Website Cookies

You will receive a cookie every time you visit The Glasses Company Website. These are bits of information, which the website transfers for record keeping purposes onto your computer’s hard drive. Cookies help to identify your requirements and interests, which in turn will enable us to tailor advertisements to suit you best.

Cookies can be turned off within your browser by going to Tools- Internet options and clicking on privacy. Select block cookies.

Once cookies are turned off, you will not be able to place an order.

Google Analytics

We use Google Analytics, which is a third party service, to monitor visitor behavioural patterns. We do this to constantly improve the pages, which are most frequently visited on our site. It also helps us to see our website traffic. This information does not identify anyone and Google cannot attempt to find the identities of those visiting our website.

Personal Data

When you place an order on our website, your name, address data, email address and contact number will be stored. Your order details will also be stored for future reference. You may of course place an order without supplying a contact number ( although having a number does help us contact you in case of any queries) but the remaining fields are mandatory.

At present, all orders are dispatched via Royal Mail therefore, your name and shipping details are shared with them in order to ensure your parcel is safely delivered.

Please be assured once again that we do not share your personal details with any other company without your prior consent.

Payment Data

No payment details are ever stored and all payments are made through a secure pathway- PayPal.

How we protect personal data

– We impose the appropriate restrictions to access personal data which is inputted onto the wesbite.

– All of our employees are aware of the data protection and new GDPR regulations. They abide by the rules of strict confidentiality and non-disclosure of personal information.

– Our business partners, affliates and third party service providers who we as a company utilise comply with data protection legislation.

– We have appropriate security measures and encryption to protect against unwanted and unauthorised access to sensitive personal data.

Customer rights regarding personal data

Under the current regulations, consumers have the following rights:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights in relation to automated decision making and profiling

If you would like to exercise any of your rights after reading through this privacy policy, please get in touch via email (sales@theglassescompany.co.uk) or contact us on 01582 575886 and a member of our team will be more than to happy discuss this further.

Our data protection officer DPO is Mary O’Neil.

General Data Protection Regulation 2018 (GDPR)

Under the new GDPR regulations, you are entitled to view, amend or delete the personal information that we hold. Please email us with such requests at sales@theglassescompany.co.uk and the data protection officer will assist you.

Last reviewed: 14.05.2018